Forum Discussion

Tutor

Sep 20, 2020

Orbi app not connecting to the router with ios 14 upgrade (RBR750)

Hi, I just upgraded by iphone to ios14 and now my orbi app is not able to connect to the router or product. My wifi6 system works well and I am able to access the internet. Just app is not connect...

Christian_R

NETGEAR Employee Retired

Nov 11, 2020

Hello Orbi App users,

We released iOS Orbi app v2.7.0.28 recently. We recommend updating to the latest app version along with updating to iOS 14.2 if the update is available for your iOS device.

Regards,

Christian

prabakarm

Tutor

Nov 24, 2020

Hi Christian_R

I started to get the "Issues connecting with the network" problem again on the app. I tried to reinstall the app. Model and other details below. Is there a resolution to the problem?

Orbi Model: RBR750

Orbi Firmware Version: 2.7.0.28

iOS 14.2 installed: (yes/no) Yes, version 14.2.1

Local Network Access enabled: (yes/no) Yes

Do you have the Nighthawk app installed on your iOS device: (yes/no) No

Thanks,

Prabakar.