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Pja1985's avatar
Pja1985
Aspirant
May 29, 2022
Solved

Reset Orbi and at router due to no access via app or webpage

Do I need to turn Wi-Fi back on in my att router prior to a factory reset? I have it off so my Orbi RBS750 is the main access point. 

my concern with the reset is that it will not work. 

That i still won’t be able to access the Orbi router via app or web.

My system will brick and I will have no Wi-Fi 

thoughts on the reset. Did it help you.

thanks 

 

2 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    A factory reset by pressing the reset button for 20 seconds then connecting 1 wired PC to the back of the RBR and using a web browser pointed at HTTP and 192.168.1.1 should bring up the setup wizard. Run thru this first.

     

    If your a Apple device user, review this to see if the app will connect AFTER setting up the RBR with a PC first:

    https://community.netgear.com/t5/Orbi-App/Orbi-Web-Page-and-Orbi-app-Access-Status/td-p/2223085/jump-to/first-unread-message

     

    • Pja1985's avatar
      Pja1985
      Aspirant
      Thanks. Problem solved. Did the factory reset. App working as is web page access. Now just working on the satellite.
      Annoying but is what it is. Hands down the speed with my Orbi rbr750 is second to none. Use in AP mode with att router.