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Forum Discussion
DirtyDozen
Apr 12, 2021Aspirant
Router Admin Password not recognised by App
I have set up my Orbi system and all is working fine including log in via the web, however I installed the App on my iphone and it will not accept my router admin password. I have changed the passwor...
- Apr 13, 2021
I have stumbled across the problem, it did not like the GBP sign £, removed that and substituted another special character and all is well ! Maybe something to do with leaving the EU but now the App connects no problem.
Fixed
DirtyDozen
Apr 13, 2021Aspirant
Just discovered my Firmware was massively out of date, thought that may have something to do with this issue. Now fully up to date and went to alter the password and it specifically asks for special characters, tried again with the app and it still won't accept special characters.
DirtyDozen
Apr 13, 2021Aspirant
I have stumbled across the problem, it did not like the GBP sign £, removed that and substituted another special character and all is well ! Maybe something to do with leaving the EU but now the App connects no problem.
Fixed
- schumakuApr 13, 2021Guru - Experienced User
DirtyDozen wrote:I have stumbled across the problem, it did not like the GBP sign £, removed that and substituted another special character and all is well!
This is a complex thing ... the £ was never a printable ASCII lower 7-bit char, it was a variant of the ASCII charset where the # was substituted by the £. most likely, the GBP sign is encoded in UTF8 these days, and this is not (really) supported spanning over all products and apps.
The problem is that Netgear badly suffers from standardisation, and then from proper input field evaluation and filtering according to their specs and standards.
DirtyDozen wrote:Maybe something to do with leaving the EU but now the App connects no problem.
You should have tried the € sign instead at least - coming from the land of CHF I think I'm allowed to state this 8-)