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Forum Discussion
CBSORBI
Jul 30, 2021Aspirant
Router showing also as satellite
Hi, On my network map it shows an unknown satellite. I inspected the details and it has the same serial number as my router. What is going on here. I am inquiring because I keep getting kicked off th...
CrimpOn
Jul 31, 2021Guru
Have you tried powering off all of the Orbis and then restarting them?
(Not Factory Reset, just power back on again.)
CBSORBI
Jul 31, 2021Aspirant
Hey thanks for responding. Yes, I tried that. I actually went the whole 9 yards and completely started over from scratch, reset everything and it’s still there. The only good thing is it’s not losing internet connection anymore.
I think this all started because I was adding a new satellite and for some reason the new satellite took the place of the router in the configuration and turned the router into an unknown satellite. Once I recognized that, I went ahead with the reset.
I think this all started because I was adding a new satellite and for some reason the new satellite took the place of the router in the configuration and turned the router into an unknown satellite. Once I recognized that, I went ahead with the reset.
- FURRYe38Aug 01, 2021Guru
Try removing the Orbi app then reinstall it.