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Forum Discussion
Same problem 3rd time
I have experience the same problem 3 times that the Orbi App does not work when I try to setup the admin password during the setup process. Support kept telling me to reinstall the app and retry inst...
Anzenchitai wrote:
I have poked it and tried to reset the router but it was not successful. .
"poked it" means held an object in the tiny Reset hole and pressed in until the power LED turned amber and began to flash?
My guess is that there is not a computer (desktop, laptop?) available with an Ethernet connection that can be connected to the router just for the setup process?
Sorry for the confusion, I have poked it thoroughly. It passed the solid red and then flashing red. It was more than 15 seconds. I hope the new update of the Orbi App would purge the previous Settings from the previous setup. My friend does not speak English and you want a 70 yrs old man to contact Google? This must be a joke. Work harder and offer more from your Orbi App to save us troubles. People saw my RBKE963 works like a champion and my friends of circle are starting to use Orbi products but I have installed Orbi App 3 times, and they were all junk. The QC at NG must be sleeping at work.