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Forum Discussion

DeanB1452's avatar
DeanB1452
Apprentice
Dec 28, 2020
Solved

Satellites no longer showing on Network Map within iOS Orbi app

I just updated RBR50 and 2 RBS50's to FW 2.7.2.102 from 2.7.1.60.  I have an additional RBS20 on FW 2.6.1.38.  One RBS50 and RBS20 are on ethernet backhaul.  One RBS50 is wireless backhaul.    With...
  • DeanB1452's avatar
    DeanB1452
    Dec 29, 2020

    Ultimately did a factory reset on the router and the satellites are now showing up in app.  I saved a copy of current settings before I did a factory reset, but was unable to restore from backup so back to the drawing board to reserve IP addresses.

DeanB1452's avatar
DeanB1452
Apprentice
Dec 29, 2020

Ultimately did a factory reset on the router and the satellites are now showing up in app.  I saved a copy of current settings before I did a factory reset, but was unable to restore from backup so back to the drawing board to reserve IP addresses.

Steven_Farkas's avatar
Steven_Farkas
Initiate
Jun 27, 2022

Factory reset didn't work for me and I didn't try rolling back the firmware (as I had just updated) but as my satellites are online and working, I'll just live with them not showing on the network map. Annoying though and hope it fixed in a future app update.