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Forum Discussion
Darrenmarsh
Jul 04, 2021Aspirant
Satellites not showing up in the network map on Orbi app
My network shows up in the Orbi app, but when you click the network map, It doesn't show the connected satellites.
CrimpOn
Aug 19, 2021Guru - Experienced User
Is this the Apple Orbi app or the Android app?
Was the app recently updated?
oceanwind
Aug 25, 2021Aspirant
It is iOS APP.
I have two devies RBR40 and RBR20.
Network map showed up when I control RBR20 but not RBR40 ( which worked a month ago ).
Upgraded to FW 2.7.3.22 still the same.
- CrimpOnAug 25, 2021Guru - Experienced User
oceanwind wrote:
It is iOS APP.
I have two devices RBR40 and RBR20.
Network map showed up when I control RBR20 but not RBR40 ( which worked a month ago ).
Upgraded to FW 2.7.3.22 still the same.
You are controlling two separate Orbi systems from one Orbi 'app'.
Are they both on the same network as the iPhone?
- oceanwindAug 25, 2021Aspirant
RBR40 serves as main subnet while RBR20 severs another subnet connecting to RBR40.
I have tried connecting locally and "connect anywhere". The result remains the same.
RBR40: Network map not showing up satellites, no matter what. ( It worked last month. )
RBR20: Network map shows up on iOS APP, no matter what.
- CrimpOnAug 25, 2021Guru - Experienced User
Apart from, "this should not be", I have no clue what's going on.
Connect to RBR20 WiFi SSID: Orbi app shows RBR20 and satellites (and devices, etc.)
Connect to RBR40 WiFi SSID: Orbi app shows RBR40 router, but no satellites (what about devices?)