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grole's avatar
grole
Aspirant
Apr 02, 2020

Sliders for disabling device not shown

I've recently installed an Orbi network and everything is working just fine. I noticed that some features of the app are missing. I believe I've opted out of the Armor security feature, that's probably why I'm not seeing the "security" option? Also, I haven't installed Circle so that's why I'm not seeing parental controls?

 

That's all fine, but I'd like to be able to turn of devices. When I open the Device Manager, I see the devices but the sliders to turn them on and off are missing. I believe I saw them at some point during setup, but I can't figure out how to activate them?

 

I've tried re-installing the app, no difference.

 

Thanks in advance.

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  • grole's avatar
    grole
    Aspirant
    Apr 02, 2020

    Ok I just tried to activate Circle for parental controls, and it says it won't work because I'm using AP mode. I suspect that's also why I'm not seeing the sliders?

     

    I'm using AP mode because, although everything was working, the app told me I wasn't connected to the internet and everything was red. I found out that with my router (O2 Homebox) I need to use AP mode for proper operation. Is it really not possible to have both features?