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Forum Discussion
Smart Parent controls failing to activate
Hi, I have an Orbi RBR850 with two satelites (not a model option on the form) Whenever I try to activate parental controls that I paid for, I get an error SPC-ACT-FAIL. All of the articles I ...
https://www.netgear.com/home/services/smart-parental-controls/
https://community.netgear.com/t5/NETGEAR-Smart-Home-Parental/bd-p/en-home-smart-parental-controls
https://kb.netgear.com/000062109/How-do-I-set-up-and-install-NETGEAR-Smart-Parental-Controls
https://kb.netgear.com/000062988/Why-can-t-I-see-the-NETGEAR-Smart-Parental-Controls-tile-in-the-Orbi-or-Nighthawk-app-after-upgrading-to-the-latest-firmware
I recommend you contact NG support and ask for help on this.