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Forum Discussion

Turky's avatar
Turky
Aspirant
Jun 21, 2020

Some error occurred while enabling/disabling remote management

Some error occurred while enabling/disabling remote management When selecting to enable Remote Management on the orbi app, a message comes up saying “Some error occurred while enabling/disabling remo...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Jun 24, 2020

Hi Turky, 

 

Can you confirm that you have enabled remote management in the admin page via web browser prior to enabling remote management on the Orbi app?

 

Christian 

  • Turky's avatar
    Turky
    Aspirant
    Jun 27, 2020
    No, I did not enabled remote management in the admin browser page.
    Shall I?
    • Christian_R's avatar
      Christian_R
      NETGEAR Employee Retired
      Jul 06, 2020

      Hi Turky - Yes, please do so through the web browser and let me know the outcome. 

       

      @Jmax87 - Send me a private message with your contact info, email, and serial number. I'd like for support to reach out. 

       

      Christian