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"something went wrong" error when trying to login on my iphone
Orbi account never has been a problem for 3 years but all of sudden, it won't let me log in to the account. Wifi is still working and every time I attempt to log in, it states "something went wrong" ...
- Yes, I did that and it fixed the issue. It may have been caused partially due to the privacy settings of iPhone where it “spoofs” your MAC address. So I just made sure I had that turned on when I downloaded the app again so I would not have to toggle it off and on since in my device manager I was seeing “multiple” iPhone devices registered for the same device. Thanks to all for the replies and assistance!
I have this problem too. I am trying to connect from an iPhone. Never had a problem before. I do not have wither of the privacy features mentioned in the article enabled. Nothing fancy going on at all. It is very aggravating that my wifi system is crippled by this bug. I don't understand why I need to connect to my netgear account at all anyway to administer my own router in my own home. Seriously thinking about getting rid of this thing in favor of something better.
My firmware is V4.6.14.3_2.3.12
I’m experiencing the exact same problem from my iPad Pro. Error 9911 when trying to log into my Orbi app.
- I am also having the same issue. Cannot log into the app, and keep getting messages that I started to set up. Have been using it for over a year and never had issues before