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Forum Discussion
ijseo87
Jun 30, 2023Tutor
"something went wrong" error when trying to login on my iphone
Orbi account never has been a problem for 3 years but all of sudden, it won't let me log in to the account. Wifi is still working and every time I attempt to log in, it states "something went wrong" ...
- Jul 08, 2023Yes, I did that and it fixed the issue. It may have been caused partially due to the privacy settings of iPhone where it “spoofs” your MAC address. So I just made sure I had that turned on when I downloaded the app again so I would not have to toggle it off and on since in my device manager I was seeing “multiple” iPhone devices registered for the same device. Thanks to all for the replies and assistance!
CobraJetCougar
Jul 07, 2023Initiate
I had the same problem. Delete the app from you phone and reinstall. Then you can login.
tdob1911
Jul 08, 2023Tutor
Did that require you to “re-install” your network? During network setup downloading the app is required prior to setup. That seems it would be an extreme fix, especially if all of your home automation and security is attached like mine. Thanks!
- CobraJetCougarJul 08, 2023InitiateNope. All I had to do was delete the app and re download it. I was able to log in and my network was fine.