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I just got a prompt on the app to update my system (RBK753) to firmware 4.6.14.3, which I did successfully. However, now, when I head into the app and try to either go into Network Map or Device ...
Same issue.
I am having the same issue on both IOS and Android. Unable to manage the kids internet now due to this. I hope a fix is available ASAP
I think it's time to find a new device which isn't dependent on the Netgear mothership to function. We're paying a yearly subscription for a service, when Netgear has issues on their end it leaves the the paid for features unusable, leaves the end user unable to connect devices to their own network. Plus they're collecting our data for their own use. Not the first time I've had issues with their 'subscription' features being completely unavailable.
- Same feeling here, for the premium price you pay for Netgear Orbi, the app has always been flaky as hell. Very disappointed
Facing the same issue today. It was working fine yesterday.
Firmware Version V4.6.14.3_2.3.12
Since some devices are under parental control, those devices are now inaccessible, and unable to change. This is a serious issue with a terrible impact on the users.
- Yes!! I bought this for the Parental control. I can’t use that feature because my devices won’t show up. I’ve more trouble with Nighthawk than my other cheaper router.