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I just got a prompt on the app to update my system (RBK753) to firmware 4.6.14.3, which I did successfully. However, now, when I head into the app and try to either go into Network Map or Device ...
Fixed mine by connecting to the router via my computer and rebooted the router via the interface on the browser. Then once the wireless network was back up I closed the app on my phone and started it back up so it would reestablish a connection to it. Took less than 30 seconds to update the connection and could then see my devices. Note: using the app on android so not sure if this will address or fix the issue for iOS but this was just my experience.