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Forum Discussion
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I just got a prompt on the app to update my system (RBK753) to firmware 4.6.14.3, which I did successfully. However, now, when I head into the app and try to either go into Network Map or Device ...
I have the same problem for since update. What I did to resolve issue is click on Network Map….wait until all your orbi and satelite(s) shoes up. Then click on your orbi until all devices connected to it then go back then click on the rest of your satelites one by one depending on how many you have. Then return to home page on your app then by now all your devices should show up in the Device Manager icon. I tried everything for the past few days and this is what I did to resolve my issue. Hope it works for you
Thanks for the workaround. Can confirm that accessing Network Map and then loading the router followed by each satellite causes the device lists to load. I have been unable to finally unpause the device I needed to! Still very poor from Netgear, especially when they make you pay for parental controls which is a free (and better) service on Google wifi.
Another workaround if ever needed is to temporarily connect a device via Ethernet cable instead of wifi. Obviously only applies if the device has an Ethernet port, like a laptop or console. This will appear as a separate device on the network.
Another workaround if ever needed is to temporarily connect a device via Ethernet cable instead of wifi. Obviously only applies if the device has an Ethernet port, like a laptop or console. This will appear as a separate device on the network.
- Not sure if it works for others but I seem to see a list of devices now. Wonder if something was quietly pushed…