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Thanks for the workaround. Can confirm that accessing Network Map and then loading the router followed by each satellite causes the device lists to load. I have been unable to finally unpause the device I needed to! Still very poor from Netgear, especially when they make you pay for parental controls which is a free (and better) service on Google wifi.

Another workaround if ever needed is to temporarily connect a device via Ethernet cable instead of wifi. Obviously only applies if the device has an Ethernet port, like a laptop or console. This will appear as a separate device on the network.