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I just got a prompt on the app to update my system (RBK753) to firmware 4.6.14.3, which I did successfully. However, now, when I head into the app and try to either go into Network Map or Device ...
Be sure that was you shake your mobile device, you shake it moderately fast, but not too fast. Once in a forward direction then once back towards you or vs versa, should make the bug report display on the Orbi app. I just did it here on my iPhone and it worked.
It took shaking my phone a few times to get the bug report to come up,