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davidartiss's avatar
davidartiss
Star
Jan 23, 2023

Sorry, your device list failed to load. Please try again later.

I just got a prompt on the app to update my system (RBK753) to firmware 4.6.14.3, which I did successfully.

 

However, now, when I head into the app and try to either go into Network Map or Device Manager is just times out and doesn't display anything. For Device Manager, for example, it just says "Sorry, your device list failed to load. Please try again later."

 

Any suggestions for what I can do here? Router and device reboots haven't cured it. I'm using iOS.

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  • MuddauberE's avatar
    MuddauberE
    Aspirant
    Jan 14, 2024
    Mi have always had issues with the app. It seems to work for a little while and then just stops. I always edit my devices and parental controls by accessing the router directly from a PC web browser. Go to 192.168.1.1 and log in as admin unless you changed the default IP of the router.