NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Speed Test Bug in RBKE963 Router UI?
So here is a good one. Opened a ticket. Tier 2 not calling me back. 😞 WAN Network configuration is as follows: Orbi Router -> WAN port -> CAT 8 Cable -> AT&T BGW320 Fiber Gateway - > Passthroug...
I get it - I'm in the software business - P0 vs. P3 - makes sense. Seems to me though it should be an easy fix that can be incorporated into the next firmware release. I guess an official acknowledgement or at least other users chiming in and saying "yeah we see the same thing", then I know the router is performing at its fullest potential and this isn't a "one off". I guess we'll see.
My guess is the number of customers with both Orbi 960 and 5GB internet is pretty small. (Maybe one?)
One of the HUGE differences between proprietary software and the Open Source community is how bug reports are 'hidden', sort of like they are trade secrets to be protected. Open Source typically publishes a list of reported problems, including the current status (researching, working on, resolved, etc.) and even who they have been assigned to for resolution. For Profit companies are totally opaque.