NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Stuck on Admin Login Screen on Orbi App
I am unable to access the main orbi app without being spit to this screen. I am using an Iphone 13 with iOS15. No password combo works. I also am unable to get to the forgot password flow using "routerlogin.net". Please advise. Iam unable to access critical sites.
1 Reply
Rather than use a URL (routerlogin.net), I would enter the IP address of the Orbi router into the web browser (it is usually http://192.168.1.1)
After a password is rejected three times in a row, the Password Recovery screen will pop up.
If recovery fails, the only way to reset the password is to do a Factory Reset
https://www.youtube.com/watch?v=cMw4ePACgc4
This will reset the WiFi SSID/password to the values printed on the product label (bottom) and reset the web credentials to "admin" (which cannot be changed) and "password".
