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Forum Discussion
The app and the forum and the web interface are a mess.
Uninstalled app, reinstalled app, rebooted system in the evening, waiting until next morning so it had plenty oif time to reestablish itself. And the stupid app can't even agree with itself. ...
Inline pictures have to be approves by a forum moderator. The way it is.
Netgear has set up a community forum specifically for the Orbi App product. Most of the people who watch that forum are more likely to have experience with Orbi App and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
Good Luck.