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Forum Discussion
The app cannot find my system
I have tried all of the reccomended solutions to get the app to see my router including with my ISP and Apple. My internet is clearly online and all of my devices are connected via the RBR850. I have...
Are you saying factory reset of the Orbi? I did that yesterday then tried to re-install with no change. I deleted the app, again, and will wait another day before trying again. I'm frustrated as I pay for Armor due to working from home but with the app not responding, I am not getting any notifications when I enter 3rd party sites like I normally get.
if you pay for armor, you can contact netgear about their subscription services. You might not have support on the router but the subscription service you should.
To get a hold of support for subscriptions services like Armor/Circle, click on "MyNetgear" at the top.
Register an account (or login) and then the device.
From there you can start the support process.
Click on: My Support---->Contact Support---->Get help with my subscription service
Thank you!