NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

TT14's avatar
TT14
Aspirant
Apr 09, 2023
Solved

Troubles with Orbi 850 and Device manager control

Hello All,

 

I have the Orbi 850 wifi with one wireless satellite. Normally, the router app displays the number of devices connected to it in Device Manager.  On the app it is currently showing 18 devices connected to it (as usual) however when I click on the "Device Manager" to control which devices I want to block or unblock it shows "Sorry, your device list failed to load. Please try again later." I have not had this happen ever before.  So I reboot the router several times, checked for software updates (none), manually unplug the router from power and power up (2x), even reboot my phone and still get this same message of the device list fail. Due to the list not showing, I am unable to block or unblock the devices. I am reasonably tech savvy but I am at a loss for what to do to resolve this problem. Could one of you wizards help solve this? 

 

Leigh 

  • All,
    Whatever was wrong with my Orbi , it now works correctly. It seems it self corrected overnight as I made no changes. I am at a loss for what happened.

    Leigh

4 Replies