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kturzinski's avatar
kturzinski
Aspirant
Oct 06, 2020

Trying to enable Anywhere Access on my RBR750 router with my Orbi mobile app but I get an error

I'm attempting to enable Anywhere Access on my RBR750 router with the Orbi mobile app but I always get an error "Something Went Wrong   There was a problem enabling Anywhere Access, please try again or enable later".  I've tried this numerous times but get the same error every time.  Any suggestions would be appreciated.

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  • CrimpOn's avatar
    CrimpOn
    Guru
    Oct 06, 2020
    kturzinski wrote:

    I'm attempting to enable Anywhere Access on my RBR750 router with the Orbi mobile app but I always get an error "Something Went Wrong   There was a problem enabling Anywhere Access, please try again or enable later".  I've tried this numerous times but get the same error every time.  Any suggestions would be appreciated.

    I noticed that no one has answered so far.  This may be because (a) this forum is for the older Orbi product line, whereas the new AX products have a separate community forum: https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax , or (b) because the Orbi "app" is something that few people in this forum seem to use.  There is also a separate forum for the app: https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app 

     

    I agree, "There was a problem" does not seem very helpful.  I would NOT be at all pleased.