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Forum Discussion
Unable to connect to RBR50 (orbi) via either iOS or Android
My network works great... But I can't use the app on either iOS or Android to connect to my router. Both devices are connected to the WiFi network provided by orbi, but when I try to access the r...
The App is 2 4 25 962
The Orbi is
Hardware Version RBR50
Firmware Version V2.3.5.30
GUI Language Version V1.0.0.360
Operation Mode AP
Hello MHeston,
There currently is a new firmware version available for the RBR50. You may find the release notes to the new firmware linked below. After updating to the latest firmware version, I would recommend performing a factory reset and running through the setup assistant again. You may also want to try reinstalling the Orbi app on both your iOS and Android devices.
https://kb.netgear.com/000061838/RBR50-RBS50-Firmware-Version-2-5-1-16
Christian
I am running this version on my RB50 plus sattelite and I still cannot access the RB50 through the orbi app, message no internet connection. This clearly does not solve the problem. I added a new post with some more info. This must be resolved, it seems a lot of people have this issue.