NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Ozonshak
Oct 06, 2022Star
Unable to enable Anywhere Access
Hello. I have a Netgear Orbi system (RBR750) with 3 satellites. Router Firmware Version = V4.6.9.11_2.3.5 I am unable to enable Anywhere Access via the app. I keep getting an “unknown error has occ...
CrimpOn
Oct 06, 2022Guru - Experienced User
It would help to have a few more details:
- Is the Orbi app installed on Apple or Android product?
- What is the firmware version of the app?
- The Orbi app is connected to the Orbi system and working correctly, aside from the Anywhere Access problem?
- At one time in the past, Anywhere Access was working correctly? (You could use the app when not connected to the Orbi LAN?)
Ozonshak
Oct 06, 2022Star
Hello. To answer your questions:
1). Installed on Apple iOS
2). 2.20.1.9
3). Yes, everything else seems to be working as far as I know.
4). Yes, I recall connecting at least once in the past, but it was a while ago. I never used this feature much previously, but would like to start using it more. However, it won’t turn on.
1). Installed on Apple iOS
2). 2.20.1.9
3). Yes, everything else seems to be working as far as I know.
4). Yes, I recall connecting at least once in the past, but it was a while ago. I never used this feature much previously, but would like to start using it more. However, it won’t turn on.