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Solved
Unable to login to orbi app credentials not accepted
Will not accept credentials that are successfully used with orbilogin.com. Samsung S10 phone. Uninstalled/reinstalled app, no luck. App will not allow press of FORGOT PASSWORD? button.
- I resolved the issue in the following way:
Log into the router with a web browser. Change the login password for the router. Reboot the router. Again, with a browser, double-check that you can log in using the new password. If that works then try the app once again. This procedure worked for me. I hope you are successful with this.
Knowknot0
Got it. This is definitely the Orbi web interface login credentials. (what would be entered when web browsing to http://orbilogin.net)
Can you log directly into the Orbi using a web browser (not the "app")? After three rejected logins, Orbi will bring up a Password Recovery page which needs the router serial number (from the product label) and answers to two security questions.
Sorry, it's not working that way in the app. After 4 or 5 failed login attempts I get a message that I must wait 30 seconds before trying again. After that it just repeats. 4 or 5 failures and a warning to wait 30 seconds before trying again. Never a method to change or recover the password.
I can login successfully through the web at orbilogin.net.
I can login successfully through the web at orbilogin.net.