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Forum Discussion

Knowknot0's avatar
Mar 26, 2021
Solved

Unable to login to orbi app credentials not accepted

Will not accept credentials that are successfully used with orbilogin.com. Samsung S10 phone. Uninstalled/reinstalled app, no luck. App will not allow press of FORGOT PASSWORD? button.
  • knowknot's avatar
    knowknot
    May 24, 2021
    I resolved the issue in the following way:
    Log into the router with a web browser. Change the login password for the router. Reboot the router. Again, with a browser, double-check that you can log in using the new password. If that works then try the app once again. This procedure worked for me. I hope you are successful with this.
    Knowknot0