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Forum Discussion

neophytenet's avatar
neophytenet
Aspirant
Jun 04, 2020

Unable to pause internet access using Orbi - RBK753S-100NAS

Orbi - RBK753S-100NAS    I got Orbi - RBK753S-100NAS (Router + 2 Satellites) and overall, works. Installed the Orbi app IOS device. but, I cannot get the device manager  "Pause/Resume" function to...
neophytenet's avatar
neophytenet
Aspirant
Jun 09, 2020
Orbi units firmware version : V3.2.15.25
Orbi App version: 2.5.2.1

Thanks.
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Jun 11, 2020

Hi neophytenet, 

 

Thanks for confirming. May you perform a factory reset on your Orbi units and run through the setup assistant again. 

 

Christian 

  • biketoad's avatar
    biketoad
    Initiate
    Jun 18, 2020

    I am have the same issue. Have tried flashing router and satellite and factory resetting them. What i've found is that when I pause a device using mobile app it does kill new connections from being established but does not stop streaming connections. Anything I can do to kill active connections to that device?