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Forum Discussion

elmic11111's avatar
elmic11111
Tutor
Sep 28, 2022

Unable to Unblock a device

I have a RBR850 running firmware V4.6.9.11. I recently blocked my TV to stop my son from watching stuff. I went to unblock it later to find that I can't. In the Orbi mobile app it doesn't provided an...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Sep 30, 2022

Any Progress on this? 

Were you using Smart Parental Controls? 

 

Might have to reset the RBR and setup from scratch.

elmic11111's avatar
elmic11111
Tutor
Sep 30, 2022
Yes on parent control. I saw posts with other having similar issue and end up breaking down to factory reset it.