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Forum Discussion

orbcad's avatar
orbcad
Guide
Feb 11, 2021

Updated Orbi RBR50 and RBS50 to 2.7.2.104 - Satellite Link Rate issue now

Updated to latest firmware as per the update notification. All went well. However one issue that has started is all the devices that connect to the RBS50 satellite show a link rate of N/A.   In add...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Feb 11, 2021

Has a power off for 1 minute then back ON with the ISP modem and Orbi system been performed since last update?

  • vajim's avatar
    vajim
    Master
    Feb 11, 2021
    FURRYe38 wrote:

    Has a power off for 1 minute then back ON with the ISP modem and Orbi system been performed since last update?

    I believe that would be a reboot......:smileyhappy:

    • orbcad's avatar
      orbcad
      Guide
      Feb 11, 2021

      So I decided to try and factory reset the satellite. Got the paperclip out and held down the button for 30 seconds. The back light flashed amber and it rebooted. But did not factory reset. It just reconnected to the router the same way it would when you simply rebooted it. The satellite name is still showing the custom one I provided it and nothing changed.

       

      Figuring maybe I did something wrong, I tried to reset the satellite to factory settings a second, third and fourth time all with the same result. It refuses to factory reset. It just simply reboots and reconnects to the router. Looking around the forums I see some others reporting that they were also unable to reset their satellites and I don't see a solution.

       

      Is there another way to reset to factory settings that Netgear has failed to mention? I am perplexed as to why the pin reset doesn't work and somewhat concerned that I will never be able to factory reset this thing.