NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Updated Orbi RBR50 and RBS50 to 2.7.2.104 - Satellite Link Rate issue now
Updated to latest firmware as per the update notification. All went well. However one issue that has started is all the devices that connect to the RBS50 satellite show a link rate of N/A. In add...
Has a power off for 1 minute then back ON with the ISP modem and Orbi system been performed since last update?
FURRYe38 wrote:Has a power off for 1 minute then back ON with the ISP modem and Orbi system been performed since last update?
I believe that would be a reboot......:smileyhappy:
So I decided to try and factory reset the satellite. Got the paperclip out and held down the button for 30 seconds. The back light flashed amber and it rebooted. But did not factory reset. It just reconnected to the router the same way it would when you simply rebooted it. The satellite name is still showing the custom one I provided it and nothing changed.
Figuring maybe I did something wrong, I tried to reset the satellite to factory settings a second, third and fourth time all with the same result. It refuses to factory reset. It just simply reboots and reconnects to the router. Looking around the forums I see some others reporting that they were also unable to reset their satellites and I don't see a solution.
Is there another way to reset to factory settings that Netgear has failed to mention? I am perplexed as to why the pin reset doesn't work and somewhat concerned that I will never be able to factory reset this thing.
I did this awhile back
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
from what I remember it's all done at the router then you log back in using the info provided on the router so you can change the network name and password
I believe the sats just followed the router
Maybe that's the issue...the satellite grabs its info from the main router when it's been reset so the only way to truly reset it is to also reset the router which I did not want to do.
I honestly don't know if the issue with the link rate being "n/a" only on the satellite is an issue. Like I said earlier, everything seems to be working fine but I really hate not seeing true wifi signal level and link rates for devices on my satellite. I just hope the system is hopping from satellite to router and vice versa based on signal strength and not locking devices to the satellite because it thinks it is getting a "100%" signal lock on it (which is what it looks like according to the app).
Thanks for the info to everyone that has responded. If you know of anything else that I can do to fix this, please let me know. I assume this is not a firmware problem as everyone else would be complaining about it too. Not sure why it only impacted me. I hope it fixes itself with the next update because it's annoying to say the least.