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Forum Discussion

staceyw5's avatar
staceyw5
Aspirant
Jun 15, 2019

updating firmware

My orbi is running a very old firware (1.4 something) and I want to update it, (I have to do it manually, will not work through app). I downloaded the files on my macbook, and when I go to open it I ...
staceyw5's avatar
staceyw5
Aspirant
Jun 16, 2019

This is exactly what I did..... but when i go to upload it is says "please select correct configuration file". What I am trying to upload is

RBS50-V2.2.1.212.img, and that is when i get the error

plemans's avatar
plemans
Guru - Experienced User
Jun 17, 2019

One thing to check. the RBS file is for the satellite and the RBR file is for the main router. Make sure you're using the correct firmware for each. I downloaded the .img file and it worked fine so long as I was on the correct device.