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Forum Discussion
V4.6.14.3_2.3.12 firmware unable to pause device from app
Hello, We are on latest firmware of V4.6.14.3_2.3.12 for our Orbi mesh product. It seems that the pause/un-pause functionality from Orbi app no longer works. The app shows that it is paused; ...
Possible that Orbi app version is new and caused a problem to appear. I'd submit a bug report to NG regarding this: https://community.netgear.com/t5/Orbi-App/How-to-report-a-bug-on-the-Orbi-App/td-p/2140980/jump-to/first-unread-message
Thanks for the suggestion. I've filed a bug report from the app itself.
The old version of the app was not working as well (and I unfortunately did not note the previous version). I was thinking an upgrade would likely resolve it.
Rob
There is new firmware for the 750 product:
I do not mean to suggest that updating firmware will solve the problem. However, one of the first recommendations is to update firmware, so that people are certain that everyone is talking about the same software release.
When the device is paused using the iPhone app, does the slider move and turn gray? i.e., what the app is reporting is incorrect. Or, does the app "not work" in the sense that the slider does not move?
Would it be convenient to open the Orbi web interface and observe how the Advanced Tab, Security Menu, Access Control describes the Apple TV?
