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Forum Discussion
V4.6.14.3_2.3.12 firmware unable to pause device from app
Hello, We are on latest firmware of V4.6.14.3_2.3.12 for our Orbi mesh product. It seems that the pause/un-pause functionality from Orbi app no longer works. The app shows that it is paused; ...
The pause/unpause functionality is completely broken again.
I cannot get any resolution on this.
RBR750 on firmware v4.6.13.3 and app version 2.34.1.1(IOS Version 17.4.1).
We realized is sometimes when the pause/unpause shows up as a slider in the mobile app (it will work).
If it shows up as a button, it will not.
I've no ideas why my app will sometimes show up as a slider and sometimes button.The button version does not work.
I've also filed a bug with from the mobile app.
This is very important feature to us and it is continuously broken (perhaps by random updates).
Rob
What model RBS do you have? 750s?
Your system is behind on FW:
Yup, the satellite is also RBS 750.
You are right that I am behind firmware versions. I've updated both router and satellite to V7.2.6.31_5.0.24 and the pause/play functionality still does not work.
I guess this goes to a separate bug report. The reason why my firmware was behind was because the "check updates" firmware functionality was telling me I am on the latest version. Gosh.. just one bug after another.
Rob
Some systems may not be included in the newer FW, NG may not auto update or push newer versions of FW, some minor versions don't get pushed, or users have the auto update feature disabled as NG put this user option in back in v4 version of FW.
Good Luck.
