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Forum Discussion
zigor911
Feb 10, 2023Aspirant
Wifi device names in ORBI App as N/A
After latest FW update of my ORBI setup and I am using latest Orbi app on iPhone too: the names of the devices attached to Wifi (either 2.4g or 5g network) now displayed as N/A, though correctly show...
- Feb 13, 2023
Update: what worked for me was to delete the Orbi app, including its data, and re-install from the App Store. It will require to login again to the Netgear account, and then will find Orbi on the local network and will prompt to login as Admin. Now device names are correctly displayed.
CrimpOn
Feb 10, 2023Guru - Experienced User
If would be useful to know specifics:
- Which model of Orbi?
- Which specific firmware release number? ("latest" is ambiguous)
- Which specific Orbi app for iOS release number?
zigor911
Feb 10, 2023Aspirant
CRB750 with 3 satellites.
FW modem/router: 4.6.14.4
Satellites: 4.6.14.3
App version 2.23.0.67
iOS v 16.3
- CrimpOnFeb 10, 2023Guru - Experienced User
Unless I am reading the web site incorrectly, the current firmware for the RBS750 satellite that is bundled with the CBR750 router is:
Netgear has created quite a bit of confusion by using two different firmware versions for the RVS750 satellite:
- 4.6.14.3 when bundled with the RBR750 router,
- 4.6.5.14 when bundled with the CBR750 router.
I would try manually loading 4.6.5.14 on the satellites and see what happens.
- zigor911Feb 10, 2023Aspirant
Thank you, I will try that. However, there are devices that are WIFI connected to the router and satellites - in all cases device names are N/A
- FURRYe38Feb 10, 2023Guru - Experienced User
DO NOT DOWNGRADE the RBS. The v.6.14.x version for the RBS is approved to use with the CBR that's also on v.6.14.x
Ya we need NG to update the web page. Just follow FW information here:
- zigor911Feb 10, 2023Aspirant
Thank you, i was doing searches and found the same reference. So the question still remains open: what happened and how to fix it?