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Forum Discussion
HomeUserguy
Dec 30, 2021Aspirant
1 -2 times per day router goes offline
I have an rbr850 on the latest firmware however 1-2 times per day the system completely goes offline (like a reboot) everything in the house wireless or wired loosed connectivity. Its random but see...
MikeS2021
Mar 07, 2022Aspirant
I am seeing the same thing happening recently with my same setup. RBR850 and 2 RBS850's. I have used them for a year with no issues and now it's a daily occurrence that the RBR appears to be rebooting. Internet router continues to be online and connect, but SSID and connectivity to RBR/RBS drop and comes back in a couple minutes.
I'm on the latest Firmware for all 3 devices as well. Any suggestions would be appreciated.
InLV
Mar 22, 2022Tutor
I started having the same issue about the same time. Nothing has changed with the physical set-up or devices connected.
The router has worked fine since 2019, but now keeps going offline many times a day for less than a minute to about 5 minutes. Did you get a resolution?
The router has worked fine since 2019, but now keeps going offline many times a day for less than a minute to about 5 minutes. Did you get a resolution?
- FURRYe38Mar 22, 2022Guru - Experienced User
What NG router model do you have?
InLV wrote:
I started having the same issue about the same time. Nothing has changed with the physical set-up or devices connected.
The router has worked fine since 2019, but now keeps going offline many times a day for less than a minute to about 5 minutes. Did you get a resolution?- HomeUserguyMar 22, 2022Aspirant
I have been dealing with this for many months now i get the same basic questions that are not related to anything. I believe there its either firmware or HW issue on the device.
When a physical device plugged into the port losses internet it has nothing to do with distance and all the questions.
The problem is there is not enough logging on the device to tell if the device rebooted, crashed, or what happened. I thought it might be the logged I had enabled filling up and causing a reboot to flush so i turned it down. However, I get at least 1 time per day when my internet drop.
The SSID stops Broadcating, and physical or wifi enabled device drop for about 1 minute or so. I can pull the power and reboot which fixes it or it comes backonline in1-2 minutes which tells me the router rebooted or crashed.
- FURRYe38Mar 22, 2022Guru - Experienced User
Please make a new forum post and we'll help you out. Copy and paste your information.
Thank you.
HomeUserguy wrote:
I have been dealing with this for many months now i get the same basic questions that are not related to anything. I believe there its either firmware or HW issue on the device.
When a physical device plugged into the port losses internet it has nothing to do with distance and all the questions.
The problem is there is not enough logging on the device to tell if the device rebooted, crashed, or what happened. I thought it might be the logged I had enabled filling up and causing a reboot to flush so i turned it down. However, I get at least 1 time per day when my internet drop.
The SSID stops Broadcating, and physical or wifi enabled device drop for about 1 minute or so. I can pull the power and reboot which fixes it or it comes backonline in1-2 minutes which tells me the router rebooted or crashed.
- InLVMar 22, 2022Tutor
It's a Orbi AC3000 Tri-band WiFi Router
- FURRYe38Mar 22, 2022Guru - Experienced User
Netgear has set up a community forum specifically for the Orbi AC (WiFi5) products. Most of the people who watch that forum are more likely to have experience with Orbi (RBK10, 20, 30, 40 and 50 Series). Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi/bd-p/Orbi
Please use this link to the main forum product list to review and choose where to make your posts.
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear
Thank you.
InLV wrote:
It's a Orbi AC3000 Tri-band WiFi Router