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Forum Discussion
20/40MHz Coexistance (RBK963)
I have tried responding to the thread titled "Orbi 960 2.4GHz Bug Causes Devices to Disconnect from 5GHz and 6GHz Networks" twice now. Yesterday's response disappeared in a couple of hours and today...
20/40Mhz only effects 2.4Ghz devices. Would not effect RBS connections or 5Ghz.
What Firmware version is currently loaded?
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰
What channel configurations are currently set on the router?
Any Wifi Neighbors near by? If so, how many?
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message