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Forum Discussion
Aggie88
Feb 11, 2025Apprentice
20/40MHz Coexistance (RBK963)
I have tried responding to the thread titled "Orbi 960 2.4GHz Bug Causes Devices to Disconnect from 5GHz and 6GHz Networks" twice now. Yesterday's response disappeared in a couple of hours and today...
FURRYe38
Feb 12, 2025Guru - Experienced User
20/40Mhz only effects 2.4Ghz devices. Would not effect RBS connections or 5Ghz.
What Firmware version is currently loaded?
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰
What channel configurations are currently set on the router?
Any Wifi Neighbors near by? If so, how many?
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message
Aggie88
Feb 12, 2025Apprentice
About 4000 sq feet over 2 floors. RBR is in the basement centrally located and the two satellites are at opposite ends of the house and each is about 30 feet apart straight line. Satellites are hardwired. Power is set to 50 percent. Wireless is set to channel 1, 40, and 69 for 2.4, 5, and 6Ghz channels respectively. Yes, all IP randomizers are turned off at home.
Thanks!
- Aggie88Feb 12, 2025Apprentice
My neighbors aren't interfering with my system per a scanner I use. We're on different channels and the houses have good separation between them.
- FURRYe38Feb 12, 2025Guru - Experienced User
Basements are not recommended or good locations for the main RBR unit. All that concrete and steel will cause problems and can inhibit good signal travel. Main level or 2nd level is recommended.
What FW version is loaded on the system?
Same channels I use. I usually keep 20/40Mhz disabled as well.
- Aggie88Feb 12, 2025Apprentice
I'm running on 7.2.6.21_5.0.20. I understand about having things in the basement but that is how I had my old RBR50 system configured and I just stayed the same.
- FURRYe38Feb 12, 2025Guru - Experienced User
Ya, keep v.21 loaded. What I have loaded. You'll be good there.
If disabling 20/40Mhz works then keep it disabled. Just won't effect 5ghz is all.
Aggie88 wrote:
I'm running on 7.2.6.21_5.0.20. I understand about having things in the basement but that is how I had my old RBR50 system configured and I just stayed the same.