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Forum Discussion
SarahJs
May 22, 2024Aspirant
5/22 Update and one router will not reconnect
The good news is for the first time since I have had my RBK653 tri mesh system, I was actually able to update the router via the Orbi app. I received a message to update, so I did. All appeared to ...
- May 24, 2024
Not sure if or when that will happen. Best recommendation is to keep this same FW loaded for now. Avoid updating the RBR. If nothing updates for the 350 series RBS, you could find some new/used RBR750s and load them up to v7 FW then the RBR lastly. Otherwise, run it as is for now.
Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
FURRYe38
May 22, 2024Guru - Experienced User
Please downgrade the RBR back to v4 version of FW:
v7 FW from RBK 7 series systems is NOT compatible with RBS350 series.
SarahJs
May 23, 2024Aspirant
I'm confused that Orbi sent me this update and should know my satellites could not receive them due to incompatibility. I am on the advanced page and getting ready to browse for the older version V4.6.3.16 to manually load on my router. Couple of ?s. Should I plug my router that will not connect back in first, or wait until the router is logged back in with compatible firmware and then reconnect. If I can't find an older uploaded version already, where do I find it on the Orbi page?