NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Daesania
Aug 25, 2021Star
750 issue and cox?
Had an issue with ring last night to which they recommended rebooting our router due to latency issues. Did so, and it wouldn’t come back up. Been out for almost 24 hours now. Cox has no issues on the...
Jcdc2000
Aug 25, 2021Aspirant
Similar issue with Cox. After many calls, and even a replacement cbr750 from Amazon (per Netgear support suggestion) I’m still having issues. I called netgear support again and they said they’ve received a lot of calls about this model and Cox. They are supposed to call me back tomorrow to gather more data but I have no clue how quickly they fix issues like this….
FURRYe38
Aug 25, 2021Guru - Experienced User
Please visit and post about this over in the Orbi with Cable modem forum:
https://community.netgear.com/t5/Orbi-with-Built-in-Cable-Modem/bd-p/en-home-orbi-cable
There is active threads happening there to be included in.
Thank you.
Jcdc2000 wrote:
Similar issue with Cox. After many calls, and even a replacement cbr750 from Amazon (per Netgear support suggestion) I’m still having issues. I called netgear support again and they said they’ve received a lot of calls about this model and Cox. They are supposed to call me back tomorrow to gather more data but I have no clue how quickly they fix issues like this….