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Forum Discussion
DaveLeitch
May 29, 2024Guide
850 new satellite syncs but doesn't show up in list of connect devices
Hi I have an RBK 850 system which had the router two ethernet (was 3) connected satellites and a further wireless connected satellite on 2.4 Recently one of the ethernet connected satellites no l...
FURRYe38
May 30, 2024Guru - Experienced User
Which RBS is being problematic?
Does swapping RBS around change this?
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰
What channel configurations are currently set on the router?
Any Wifi Neighbors near by? If so, how many?
How are the RBS ethernet connected to the RBR? Directly behind the RBR or is there a LAN switch or LAN patch panel in between?
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
What Firmware version is currently loaded?