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Forum Discussion
Dd852
Oct 31, 2021Luminary
850 with two satellites - what exactly does "out of sync" mean?
(sorry if you are seeing this twice - it didn't seem to post the first time but I may be wrong) RBR850 + 2x RBS850 V4.6.3.16_2.0.51 1~Gig fibre into RBR I obviously understand the regular Englis...
FURRYe38
Nov 01, 2021Guru
Are both RBS wirelessly connected to the RBR?
Means that the data the RBS needed from the RBR has not been fully recieved by the RBS.
One reason is that the FW is not up to date on this one RBS and same version as RBR.
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
Or wireless sync didn't go right. Try connecting the RBS to the RBR using ethernet cable for 10 minutes, then disconnect to see if this stops the out of sync message from being seen.
Might need a factory reset on the RBS and remove the RBS entry from the RBRs web page then re-sync the RBS to the RBR. Turn OFF the other RBS. After it's fully synced and status remains, then turn on other RBS.
- Dd852Nov 01, 2021LuminaryThanks - that’s useful. I will try the connecting via cable trick. (I’m away for a bit of time so will try in my return). They are all allegedly on the same firmware.
There is only about 20’ distance between the satellite and its daisy chain master, but given the construction and design that’s about the best I can do.- FURRYe38Nov 01, 2021Guru
20" is too close unless there is concrete, brick and steel in the building construction...