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Forum Discussion

dstranathan's avatar
dstranathan
Apprentice
Nov 25, 2023
Solved

960 Series AP Mode not working

I have 1 Orbi RBE960 router and RBSE960 satellite connected with Ethernet backhaul. ISP is Google fiber (ONT). All firmware is up to date. Oribi and LAN/WLAN worked great in Router mode until today w...
  • dstranathan's avatar
    dstranathan
    Nov 26, 2023

    Thanks for your assistance.

    I updated firmware proactively in preparation for the new Firewalla firewall deployment - 24 hours in advance. v7.2.6.21 is on all my Orbi gear.

    The DHCP address the Orbi was getting assigned from the Firewalla was definitely .170 (not .70). No typo.

    Resolution:

    The final solution was to nuke the Orbi 960 router and reset it to factory. It refused to go into AP mode and pass any traffic until I did a complete reset. After I reset the Orbi RBE960 to factory, I quickly logged into the admin page with the default NetGear creds and flipped to AP mode, changed the SSID and password  and rebooted again. Resolved!

    Thanks

dstranathan's avatar
dstranathan
Apprentice
Nov 26, 2023

Thanks for your assistance.

I updated firmware proactively in preparation for the new Firewalla firewall deployment - 24 hours in advance. v7.2.6.21 is on all my Orbi gear.

The DHCP address the Orbi was getting assigned from the Firewalla was definitely .170 (not .70). No typo.

Resolution:

The final solution was to nuke the Orbi 960 router and reset it to factory. It refused to go into AP mode and pass any traffic until I did a complete reset. After I reset the Orbi RBE960 to factory, I quickly logged into the admin page with the default NetGear creds and flipped to AP mode, changed the SSID and password  and rebooted again. Resolved!

Thanks