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Forum Discussion
jeburnett2022
Jan 01, 2023Guide
A curious bug: NETGEAR-Guest whether I want it or not!
I wanted to try enabling the 6Ghz-only SSID on my RBKE963B (firmware version V6.3.7.10_3.3.3). When I applied the change to enable that SSID, it instead enabled NETGEAR-Guest and NOT the 6Ghz SSID I...
- Jan 02, 2023
jeburnett2022 wrote:
Was any of this documented and something I just didn't read carefully enough?
Documentation? You jest. It's only speculation, but my guess is that when the Orbi is in router mode, the WAN interface is on a separate IP subnet from the LAN interfaces. It is impossible for a satellite to have an IP on the WAN subnet, so there is no point in looking for a satellite out the WAN port. Once the code is written, nobody thought, "Well, if it is in AP mode, then maybe we should look for satellites on the WAN interface, too?"
Once people got their hands on the 960 where both the router and satellites have a 2.5G port, there was a batch of posts about which 2.5G switches people were using to network the router and satellites together. Those discussions were always in terms of the LAN side. The only documentation I am aware of about using wired backhaul is this one:
It shows the switch on the LAN side.
FURRYe38
Jan 02, 2023Guru - Experienced User
I can confirm that on mine when I enable the 6Ghz separate SSID broadcast and apply the change, I do see the Guest nad IoT network for about 30 seconds then they disappear.
We've seen this before on the other AX series systems as well. If a sync is in progress or booting to ready, the Guest network seems to broadcast for a short periof of time then disappears.
Also should the RBS some how get out of sync, this could be seen there as well as being out of sync could cause the Guest Network to not be shut off when the RBS gets configuration information from the RBR can't be completed correctly.
It when it continues to broadcast when it's not actually enabled is a problem. We have brought this up to NG.
As long as it doesn't continue to broadcast when it's not enabled, you'll be ok.
jeburnett2022 wrote:
I wanted to try enabling the 6Ghz-only SSID on my RBKE963B (firmware version V6.3.7.10_3.3.3). When I applied the change to enable that SSID, it instead enabled NETGEAR-Guest and NOT the 6Ghz SSID I want. I went to the Guest network page and confirmed that it was NOT enabled. So, I tried to enable it just so I could afterwards disable it. However, after those changes, the NETGEAR-Guest SSID continues to be broadcasted. I went back and disabled the (still unseen) 6Ghz SSID, and afterwards the NETGEAR-Guest continues to be publicized.
Just to be clear; I do NOT want the NETGEAR-Guest SSID enabled. Is there another way to make it go away?
So, sounds like a couple of things aren't working right.
Is it appropriate to inform NETGEAR via this forum of these bugs or is there a different bug reporting process?
Thanks,
Jonathan