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Forum Discussion
ADC-V723 alarm.com webcams won't stay connected to my Orbi RBR850
I have a series of ADC-V723 cameras. They'll connect to the Orbi network, but then drop off frequently and intermediately come back on - finally just staying off. I've turned off 20/40 MHz co-exi...
CrimpOn wrote:The 20/40 coexistance applies only to 2.4G connections. Can you identify which frequency these cameras are connecting at?
They all seem to steady-state connect at 2.4G, but they're fragile. I do occassionally see one sitting at 5G before it drops of the network. So, the 5G connections seem to be even more fragile.
I love the Orbi too. Pure 2.4G devices don't like my Orbi system, so I've purged all of those. Dual channel devices mostly do well, with some exceptions. vis-a-vis all my cameras.
2.4G radio signals are not attenuated as much as 5G signals when they pass through walls, windows, or by distance. So devices generally can get a good connection to 2.4G when they are farther from the WiFi access point than they can with 5G.
Turning the radio transmit power down simply reduces the strength of the signal.
I would put the transmit power back to 100%. How far are the cameras from the Orbi router and satellite(s)? Do some connect to one WiFi access point and some to the other(s)?
I put the power back to 100% and they definately try harder to stay connected at 5G, but fragility increases as they keep trying to reconnect and 5G and don't succeed. All the cameras are within 30' of a satellite and I've test the wifi signal with my phone out by each of them. It's good - though I recognize signal isn't everything. Even the one that is 10' away from the satellite is fragile. One of them is more reliable than all the rest and - oddly - it's the one furthest from a satellite.
Do these web cams have an interface that shows the WiFi signal strength?
My Reolink cameras have that primitive "WiFi fan display".for each of the nearby WiFi access points.
Does the Orbi management system (web or app) show which Orbi each is connected to?
I can see the signal strength as reported on the Orbi - it's two out of three lines on the fan. Most of my devices are.
I can also see which satellite they are trying to connect to and they're all connected to the closest one.
Interestingly, when I turned the power up they have appeared to become a bit more unstable. Essensially, they seem (and I can't be totally sure) to be trying to connect at 5G and then falling off and trying to come back at 2.4G only to try and connect at 5G again.
If I'm making a bold assertion, signal strength doesn't seem to be the issue.