Morning all, I've had excellent support with FW advice from forum members earlier year and hoping one of you can help me now please. Sounds mad but I have a need for a 5th RBS850 on my system. Our top floor has signal but for some reason its quite poor. I'm on latest FW and it's a Windows environment with some Android smart phones. Spoke briefly with Netgear support who mentioned that system limit is 4 sats. Have to confess I did not check before buying the 5th. But they also said it is possible. Unfortunately I assumed it was just an 'add satellite' but this is not working. If I 'add' then it scans and then asks press sync. But it does not find the 5th sat. Strangely, Armor sees it. I reset the unit and tried again a few times but same. Does anyone know how to add a 5th RBS850? Would be grateful for some help to do that. Many thanks in advance

I would disable Armor while you try and get the 5th RBS to connect. Also need to check it to ensure FW on the incoming RBS is same version as what's on the current system. If the FW on the RBS is too low or too behind, may not connect. Try ethernet connecting the RBS to the back of the RBR to see if it gets an IP address for the incoming RBS.

Yes RBS need to be updated before the RBR is. If you can connect to the existing and incoming RBS web page and manually update it there, then afterwards, it should sync and connect to the RBR.

If ethernet connected to the RBR, see if the RBRs web page shows an IP address for the incoming RBS. If your not connecting the RBS to the RBR, factory reset the RBS and leave it for 5 minutes, Connect 1 wired PC to the back of the RBS and try 192.168.10.250 in a web browser. Might set a static IP address on the PC to 192.168.10.49 as well. UN and PW would be admin and password

Hi Furrye38, good to speak again. Have to confess to not checking the FW or even thinking about it. When installed, it appears go through each step but fails to find. Updating the FW is a great idea. As it goes, it turns out I am a FW step behind on 4 sats although I did the router! Worse again, I failed to note the UN & PW last time you helped me get to right FW on all devices earlier year!!!! I found the post relating to that and I think essentially I need reset each device and then connect to a laptop on a RJ45 and do the manual FW update if I read it correctly? Maybe it is best to bring all the existing sats up to date then do same on the new unit? All the sats are RJ45 connected. Shame I didn;t do a better job of noting the access details as I guess I could do the manual update without visiting each device.

Got it yes ..... I have this rush in habit of doing the RBR first. Did that last time. Ironically it did not cause a problem when doing the individual sats. Just to ask, how can I find the IP address of the new RBS 850? The Armor app did show it briefly but I failed to record it. Given I've hard reset that unit then I guess the UN and PW will be standard admin & password? If I can do it on the new unit (the 5th one) and get that working then I can work round all the old ones, do a hard reset and set up from zero. And hopefully remember to do the next FW in the correct order ... as your instructions very clearly state 😚

Adding a 5th RBS850? It's possible I'm told but don't know how...

16 Replies

FURRYe38
Guru - Experienced User
Jun 26, 2024
I would disable Armor while you try and get the 5th RBS to connect.

Also need to check it to ensure FW on the incoming RBS is same version as what's on the current system. If the FW on the RBS is too low or too behind, may not connect.

Try ethernet connecting the RBS to the back of the RBR to see if it gets an IP address for the incoming RBS.
- moonwatcher64
  Luminary
  Jun 27, 2024
  Hi Furrye38, good to speak again.
  
  Have to confess to not checking the FW or even thinking about it. When installed, it appears go through each step but fails to find. Updating the FW is a great idea.
  
  As it goes, it turns out I am a FW step behind on 4 sats although I did the router! Worse again, I failed to note the UN & PW last time you helped me get to right FW on all devices earlier year!!!!
  
  I found the post relating to that and I think essentially I need reset each device and then connect to a laptop on a RJ45 and do the manual FW update if I read it correctly?
  
  Maybe it is best to bring all the existing sats up to date then do same on the new unit? All the sats are RJ45 connected. Shame I didn;t do a better job of noting the access details as I guess I could do the manual update without visiting each device.
  - FURRYe38
    Guru - Experienced User
    Jun 27, 2024
    Yes RBS need to be updated before the RBR is.
    
    If you can connect to the existing and incoming RBS web page and manually update it there, then afterwards, it should sync and connect to the RBR.

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Adding a 5th RBS850? It's possible I'm told but don't know how...