Forum Discussion

Aspirant

Nov 25, 2022

Solved

After firwmare updare RBKE960

I Upgrade my orbi rbke960 router firwmare to the latest but unfortunatly both satellites are not upgarded Now my router not find any sattellites i tried to downgrade firmware manually but its fail....

FURRYe38
Nov 25, 2022
How did you try to downgrade the RBR?

Using a wired PC and web browser and downgrading the RBR using the downloaded FW file from prior version should have worked long enough for you to get the RBS re-connected, then manually update them, then the RBR lastly.

atiq020 wrote:

I Upgrade my orbi rbke960 router firwmare to the latest but unfortunatly both satellites are not upgarded Now my router not find any sattellites

i tried to downgrade firmware manually but its fail.

NOW its router latest firmware but both rbks960 not showing or adding i unlpug all but not resolved. also i connect one of my salttelie directly eathernet cable with router and try to add but still not find

please Advise APPRECIATE

Thanks

atiq020

Aspirant

Nov 25, 2022

I Upgrade my orbi rbke960 router firwmare to the latest but unfortunatly both satellites are not upgarded Now my router not find any sattellites

i tried to downgrade firmware manually but its fail.

NOW its router latest firmware but both rbks960 not showing or adding i unlpug all but not resolved. also i connect one of my salttelie directly eathernet cable with router and try to add but still not find

please Advise APPRECIATE

Thanks

KevinLiT

NETGEAR Moderator

Nov 29, 2022

Hello atiq020,

Welcome to the NETGEAR Community!

I understand that you are not able to SYNC your RBRE960 to your satellites due to a firmware mismatch. Please connect your PC to your satellite and then manually upgrade your satellites.

Please navigate to the link below for instructions on manually upgrading your satellite:

https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router

Please keep me informed of the progress of this issue!

Best,

Kevin

Community Team