NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
thelopi
Sep 21, 2022Aspirant
After power outage, Can't connect to Wifi unless I change the internal IP address.
I just set up an Orbi 963 with 2 satellites. For some reason, it would not let me use my old router's SSID so I had to change to a new SSID and reconnect my 90+ devices. Frustrating but worth it fo...
- Oct 05, 2022
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
thelopi wrote:
OMG! After weeks of trial and error, I found the problem. It was the Motorola Router that needed to be factory reset. Now, my TriWAN system is up and running. Thanks for all of your suggestions. I learned a lot. Most importantly the power of a factory reset.
FURRYe38
Oct 03, 2022Guru - Experienced User
I would try the Orbi system with out any dual WAN devices and just connect it to the primary ISP Modem. Try and simulate a power outage then see if the RBR continues to experience this issue. The RBR should be able to connect to the ISP modem and provide ISP services for wired and wireless devices. let us know the results of what you find here.
Be sure your using good quality LAN cable between the RBR and ISP modem. CAT6 is recommended.
Distance between the modem and router should be around 6 feet apart.
thelopi wrote:
True @ Furrye38, that is part of the reason I haven’t tried AP mode as when I remove the
TP-Link ER7206 | Multi-WAN router, I still have the problem. I’m going to factory reset the Motorola MB8611 to see if the problem clears. I just can’t help but think that, now that if done troubleshooting back flips, it may be the root of the problem.
Interestingly, this system worked well without difficulties when I used the ASUS ZenWiFi AX6600 Tri-Band Mesh. Although that is a dual wan system and didn’t need the ER7206. For that, the MOFI is dual wan which I added Starlink using failover mode then the lan from the MOFI went to the dual wan of the ASUS again using failover. It worked without glitches.
thelopi
Oct 05, 2022Aspirant
OMG! After weeks of trial and error, I found the problem. It was the Motorola Router that needed to be factory reset. Now, my TriWAN system is up and running. Thanks for all of your suggestions. I learned a lot. Most importantly the power of a factory reset.
- michaelkenwardOct 05, 2022Guru - Experienced User
thelopi wrote:
OMG! After weeks of trial and error, I found the problem. It was the Motorola Router that needed to be factory reset. Now, my TriWAN system is up and running. Thanks for all of your suggestions. I learned a lot. Most importantly the power of a factory reset.That figures. A complicated network like yours depends on every device cooperating with each other. They take their settings from each other. While a sequential reboot can fix this there are, as you say, you have to resort to the power of a factory reset.
Good to hear that this learning experience delivered the right result.
Out of interest, did you end up with the Orbi in AP mode? Or did something else work?
- FURRYe38Oct 05, 2022Guru - Experienced User
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
thelopi wrote:
OMG! After weeks of trial and error, I found the problem. It was the Motorola Router that needed to be factory reset. Now, my TriWAN system is up and running. Thanks for all of your suggestions. I learned a lot. Most importantly the power of a factory reset.