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After receiving update and working for a bit, router is now useless hours later.
After receiving update and working for a bit, router is now useless hours later. Magenta ring of death since before work early this AM. Got home, same story and apparently factory reset won't work, s...
What NG Product model are you referring too?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
- Im using the Orbi AX4200 RBK753 series with two satellites.
Everything was fine until I asked for the update to be pushed that would allow app to login in. Seemed to work for a few hours. Now, I have no Wi-Fi and can't login in to even see firmware version.
I'm on Comcast Xfinity with their xb1 advanced gateway(Arris brand) in bridge mode.
Nothing has been changed since I first set this up 2 years ago. Everything was fine until this update.
I checked modem/gateway just to make sure, connecting ethernet from modem to pc and it worked, so it's the Orbi. I've done the reset process many times, no go, still magenta ring. New setup doesn't work either. This is killing me rn.What Firmware version is currently loaded?
- As I said, I can't say right now because I'm unable to login in to the device and have no network now.
Whatever the push update was to allow the restoration of remote access was the last update, prior to that, it was current, say no updates.